Sample For Order Letter
Sumber :
Sample Customer Complaint Letter
To the manager of Taco Tacontento:
I am writing to bring to your
attention a serious issue I had in your establishment last week. I ordered a
vegetarian bean burrito, and halfway through my meal, I bit into what turned
out to be a chicken bone.
I am a vegetarian, and the
presence of bone in my burrito was jarring. I showed the bone to the staff, who
offered to make me a new burrito with the same beans the bone presumably came
from. I did not want to risk eating any meat or finding another bone, so I
asked for a taco salad instead.
I am a regular customer at
your restaurant, and I have never had any problems with your food in the past.
While I am relatively certain this was a fluke, I am still concerned about how
the bone got into the beans. I would like to know how this might have happened.
I am also concerned with the
lack of understanding I received from the staff member who helped me. I don't
know if she was working alone or merely misunderstood my request, but she
refused to let me speak to her supervisor while I was in the restaurant. I felt
she acted very unprofessionally.
I hope to hear back from you
about this incident. I can be reached by phone at (555) 867-5309 at any time or
by email at mhoss@mailclient.com.
Sincerely,
Marilyn Hoss
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